+91-85304 14111
Customer Relationship Management(CRM)
This module integrates sales, marketing and customer service to manage customer interaction, enhance relationships and drive business growth. Provides customer behavior insights, sales forecasts, and market trends.
By biCanvas
Category
Module Of Infrastructure
Last Update
30/11/-0001
Language
English
Terms
View Term & Condition
Description
About Module
biCanvas ERP software for customer relationship management (CRM) module centralizes customer data, interactions and transactions. It facilitates sales pipeline management and customer service. It provides insights into customer behaviors and preferences enabling personalized engagement strategies, stronger customer relationships and improved overall satisfaction.
Key Features Of Module
Customer Contact Management
Track customer database for easy sales and marketing that enables businesses to build strong relationships with customers.
Sales Pipeline Management
It tracks sales processes from lead generation to deal closure. It provides sales opportunities, forecasts revenue and automates follow-up to improve conversion rate.
Marketing Campaign Management
It plans and analyzes marketing campaigns efficiently. It automates campaign workflow, lead generation & tracking and campaign automation.
Customer Service and Support
Manage customer enquiries, resolve issues and elevate the customer experience.
Integration Capabilities
It integrates with other software applications to secure seamless data flow and advance operational efficiency.
Analytics and Reporting
It empowers businesses with real-time insights, data visualization and predictive analytics to drive better decision-making.
Similar Modules
Plant & Machinery Maintenance
This module manages equipment, schedules preventive maintenance, tracks asset lifecycles and reduces downtime. By integrating maintenance ...
Customer Relationship Management(CRM)
This module integrates sales, marketing and customer service to manage customer interaction, enhance relationships and drive ...
Stock Management
It efficiently tracks, controls and optimizes inventory levels in real-time. It integrates with procurement, sales and ...
Product Planning & Execution
This module streamlines production, manages resources efficiently and ensures timely product delivery. It integrates demand forecasting, ...
Payroll Management
This module includes salary calculations, tax deductions, direct deposits, statutory compliance, leave management integration, and customizable ...
Finance & Accounting Control
This module integrates financial operations, automates processes and ensures compliance. It handles budgeting & financial planning ...
Operation Management
This module includes production planning, inventory control, supply chain management, scheduling, execution, and real-time analytics.