Sales:
img +91 8530414111
img
Sales: img +91 8530414111
img
Home / Explore / Module Details
Customer Relationship Management(CRM)
Module
Customer Relationship Management(CRM)

This module manages customer interactions, sales pipeline, marketing campaigns, and customer service to enhance relationships and optimize business growth.

By biCanvas
img
Category

Module Of Infrastructure

img
Last Update

20/12/2022

img
Language

English

img
Terms

View Term & Condition

img
img
img
Description
About Module

This module centralizes customer data, interactions, and transactions. It facilitates sales pipeline management, customer service, and marketing automation. By providing insights into customer behaviors and preferences, it enables personalized engagement strategies, stronger customer relationships and improving overall satisfaction and retention rates.

Key Features Of Module
img
Customer Contact Management

Store and manage customer contact details, interactions, and preferences in a centralized database.

img
Sales Pipeline Management

Track sales opportunities from lead generation to closing deals, with visibility into each stage of the sales process.

img
Marketing Campaign Management

Plan, execute, and analyze marketing campaigns to target and engage prospects and existing customers effectively.

img
Customer Service and Support

Manage customer inquiries, issues, and support tickets, ensuring timely resolution and customer satisfaction.

img
Integration Capabilities

Seamlessly integrate with other ERP modules for comprehensive business data management.

img
Analytics and Reporting

Generate insights through reports and analytics on sales performance, customer behavior, and campaign effectiveness.

Resources
Similar Modules